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“If a colleague said to me, ‘We need to crystallize
our strategy and bring it together into one motivational force,’
I’d tell them to contact Pathway Guidance. They are extremely strong
from a strategic perspective.”
- John Nackley, CEO of InterMetro Industries Corporation
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Client Success Story – InterMetro
Industries Corporation
Summary:
InterMetro Industries Corporation partnered with Pathway Guidance to develop
a customized Strategy Mapping process. The result is a strategic management
framework that cascades throughout every business unit and department, and
has become an integral part of the culture at InterMetro. The success of
the business and their ability to continually redefine itself to stay competitive
is testament to the simplicity and power of Pathway’s approach.
Background:
InterMetro, a division of Emerson, is a leading provider of intelligent
storage and transport products for the food service, commercial, and healthcare
industries. InterMetro focuses on “providing complete solutions that
optimize space, improve workflow, and ensure safety” in the workplace.
Problem:
InterMetro needed a scalable and more effective way to manage and communicate
its strategy for its growing and diversifying business. Unimpressed by past
consultants, which tried to adapt conventional or academic processes, InterMetro
was uncertain as to how they would be able to clearly identify and articulate
a winning strategy throughout the entire organization.
Pathway Guidance Solution:
InterMetro’s leadership team knew the importance of the entire organization
being committed to a clear set of goals. “We had worked with others
in the past, but their approaches were too academic,” states John
Nackley, CEO. With the help of Pathway Guidance’s proven practices,
the team not only gained a clearer understanding of where the company needed
to go, but also was able to consolidate its strategic plan into a single,
overarching strategy map that was cascaded throughout the organization.
“It’s the simplicity of bringing everyone under the same sheet
of music,” says CEO John Nackley, attesting to Pathway’s role
in helping InterMetro better understand its future strategic direction.
Outcome:
Today, InterMetro continues to be aggressive with its long-term strategic
goals and planning process, and has partnered exclusively with Pathway Guidance
to help refine the process. Through the constant reinforcement of its new
strategy map, InterMetro employees at every level understand and work in
concert to effectively implement the company’s ambitious plans. Far
from other, “hands-off” consulting approaches, CEO John Nackley
describes Pathway Guidance’s viewpoint as “complementary,”
one that seeks to understand what businesses do and then guide them towards
their goals. “If a colleague said to me, ‘We need to crystallize
our strategy and bring it together into one motivational force,’ I’d
tell them to contact Pathway Guidance. They are extremely strong from a
strategic perspective.” |
