“They don’t do the strategy for you, they teach you how to do it yourself.”

-John Nackley, Inter Metro

Bob Scallan
Tom Hattersley
Sonya Hall
Chip Williamson
Lisa Prescott

About Us

We are a mid-market strategy consulting firm who takes a different approach. We not only guide companies to develop a laser sharp focus on their future direction, but we also work closely with the leadership to articulate priorities and make sure all their people know what to do to get results. We believe our name, “Pathway Guidance”, best describes what we do — we guide our clients along a pathway to reach their goals.

Meet the Team

Bob Scallan, Partner
Bob Scallan has over 30 years of proven sales, strategy, innovation and leadership experience. While at the 3M Company, Bob discovered his passion for entrepreneurship, and took over a family business, merged with another company and became the CEO and co-founder of the Innovative Distributor Group (IDG) until its sale to a public company in 1998. Bob is a natural change agent and under his leadership, IDG was transformed from a traditional industrial distributor to an early leader in integrated supply.

Bob then founded Pathway Guidance where he works with a vast array of small and medium sized, for-profit and non-profit organizations. Bob is a big picture thinker, and quickly narrows down complex issues, challenging senior management teams to tackle the tough issues of focus, leadership, setting priorities and managing performance to ensure results.

He is the past chairman of the Cincinnati Chapters of Young Presidents Organization and World Presidents Organization. He recently won two local awards for his contribution to entrepreneurship and is active in both private and non-profit boards. He holds a bachelors degree in business from the University of Denver and completed the Owner-President Management Program at Harvard Business School.

 
     
Tom Hattersley, Partner
Tom has over 30 years of varied human resources management experience, having held senior executive positions with The Kroger Co., Cintas Corp., International Paper and Cincinnati Bell. Tom has served on several boards, including privately held companies and a private university.

Tom is an expert at linking individual performance to strategy, and is the founder of Pathway Guidance’s proprietary performance management system – Starway. It was his desire to bring proven practices of larger organizations to the mid-market. Tom helps clients recognize that organizations can't drive new strategies without setting new expectations and managing employee performance.

He has taught human resources management at the graduate school level, holds a law degree from Chase College of Law, Northern Kentucky University, and a bachelors in psychology from Denison University. He has attended executive education programs at Duke University, Michigan University and Harvard University. Tom has lectured internationally regarding the use of management competency systems as a means to implement organizational strategy.

 
     
Sonya Hall, Partner
Sonya Hall is an expert in the business execution process — defining performance metrics tied to the strategy — a key to successfully executing any strategy. Sonya’s operational leadership expertise comes directly from her experience as an Operations Executive at ChoiceCare, and then as a lead facilitator for the Center for Quality Management. Sonya honed these skills in complex healthcare environments, leading teams in quality management, quality assurance, continuous improvement and planning, while working for not-for-profit and for-profit hospitals.

She founded her own consulting firm prior to joining Pathway Guidance in early 2005. Sonya has planned and facilitated board, executive staff, individual development and team sessions in widely diverse industries. She guides Pathway clients on strategic visioning, corporate priority setting, and most importantly, helping organizations communicate and cascade their strategy and metrics throughout the organization.

Sonya is an expert in the use of the Strategy Map, Balanced Scorecard, Voice of the Customer and Concept Engineering. Her no-nonsense, yet lighthearted style keeps groups focused and productive. She holds a Bachelor’s in Healthcare Administration from the University of Kentucky and was trained in quality management techniques by Hospital Corporation of America (HCA) and the Center for Quality of Management.

 
     
Chip Williamson, Consultant
Chip Williamson is the most recent addition to the Pathway Guidance team. An architect by trade as well as an operational leader and experienced business owner, Chip knows how to make strategy actionable. As a former executive in the highly competitive retail design industry, Chip recognizes the important of planning and being ahead of the curve. Teaching others from his practical experience has become his passion. His facilitation of the best strategy tools available is a natural complement to mid size companies seeking to gain a competitive edge.

Chip’s expertise is guiding clients through Strategy mapping, balanced scorecards and cascading exercises. Working with a variety of for-profit and non-profit organizations, Chip’s creative and collaborative facilitation style is proven effective, resulting in focus, clear priorities and detailed planning to align actions to achieve success.

Chip continues to practice architecture, is NCARB certified, holds registrations in six states and is a graduate of the highly acclaimed College of Design, Art, Architecture and Planning at the University of Cincinnati. He is also a noted public speaker and enjoys spending time influencing young people as a High School youth minister.

 
     
Lisa Prescott, Manager, Client Support
Lisa Prescott is an expert in Internet applications, online communities and training. Lisa has been an integral part of our client support team since the launch of our proprietary Starway performance management system in 2003. Lisa supports Starway users with functionality training and software upgrades to ensure our clients are effective in their quest to tie performance to strategic goals. Lisa is also our Devine Inventory administrator, preparing data tables and comprehensive reports which assist senior leadership teams progress through the strategic planning process.

Prior to Pathway Guidance, Lisa worked for both America Online and Time Warner New Media managing their online communities, including message boards, chat rooms, contests, promotions, etc. With competing ad dollars, Lisa’s job was to figure out what would draw people to this particular community and what would make them stay and participate. She knows how to appeal to different audiences by gathering customer input through online focus groups and user contributions. She created a training program and materials for staff and ensured the correct people were in position to help the communities thrive.

Lisa’s customer orientation serves her well in supporting the Devine Inventory and our Starway users. She not only helps our clients with training or technical questions she is also the primary liaison with our software development team for timely resolution of technical issues and prioritizing future enhancements based on customer feedback. Lisa is only a phone call away!

 

 

 
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