
“They don’t do the strategy for you,
they teach you how to do it yourself.”
-John Nackley, Inter Metro
Bob Scallan
Tom Hattersley
Sonya Hall
Chip Williamson
Lisa Prescott
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About Us
We are a mid-market strategy consulting firm who takes a different
approach. We not only guide companies to develop a laser sharp
focus on their future direction, but we also work closely with
the leadership to articulate priorities and make sure all their
people know what to do to get results. We believe our name,
“Pathway Guidance”, best describes what we do —
we guide our clients along a pathway to reach their goals.
Meet the Team
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Bob Scallan, Partner
Bob Scallan has over 30 years of proven sales, strategy,
innovation and leadership experience. While at the 3M Company,
Bob discovered his passion for entrepreneurship, and took over
a family business, merged with another company and became the
CEO and co-founder of the Innovative Distributor Group (IDG) until
its sale to a public company in 1998. Bob is a natural change
agent and under his leadership, IDG was transformed from a traditional
industrial distributor to an early leader in integrated supply.
Bob then founded Pathway Guidance where he works with a vast
array of small and medium sized, for-profit and non-profit organizations.
Bob is a big picture thinker, and quickly narrows down complex
issues, challenging senior management teams to tackle the tough
issues of focus, leadership, setting priorities and managing
performance to ensure results.
He is the past chairman of the Cincinnati Chapters of Young
Presidents Organization and World Presidents Organization. He
recently won two local awards for his contribution to entrepreneurship
and is active in both private and non-profit boards. He holds
a bachelors degree in business from the University of Denver
and completed the Owner-President Management Program at Harvard
Business School.
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Tom Hattersley, Partner
Tom has over 30 years of varied human resources management
experience, having held senior executive positions with The Kroger
Co., Cintas Corp., International Paper and Cincinnati Bell. Tom
has served on several boards, including privately held companies
and a private university.
Tom is an expert at linking individual performance to strategy,
and is the founder of Pathway Guidance’s proprietary performance
management system – Starway. It was his desire to bring
proven practices of larger organizations to the mid-market.
Tom helps clients recognize that organizations can't drive new
strategies without setting new expectations and managing employee
performance.
He has taught human resources management at the graduate school
level, holds a law degree from Chase College of Law, Northern
Kentucky University, and a bachelors in psychology from Denison
University. He has attended executive education programs at
Duke University, Michigan University and Harvard University.
Tom has lectured internationally regarding the use of management
competency systems as a means to implement organizational strategy. |
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Sonya Hall, Partner
Sonya Hall is an expert in the business execution process
— defining performance metrics tied to the strategy —
a key to successfully executing any strategy. Sonya’s operational
leadership expertise comes directly from her experience as an
Operations Executive at ChoiceCare, and then as a lead facilitator
for the Center for Quality Management. Sonya honed these skills
in complex healthcare environments, leading teams in quality management,
quality assurance, continuous improvement and planning, while
working for not-for-profit and for-profit hospitals.
She founded her own consulting firm prior to joining Pathway
Guidance in early 2005. Sonya has planned and facilitated board,
executive staff, individual development and team sessions in
widely diverse industries. She guides Pathway clients on strategic
visioning, corporate priority setting, and most importantly,
helping organizations communicate and cascade their strategy
and metrics throughout the organization.
Sonya is an expert in the use of the Strategy Map, Balanced
Scorecard, Voice of the Customer and Concept Engineering. Her
no-nonsense, yet lighthearted style keeps groups focused and
productive. She holds a Bachelor’s in Healthcare Administration
from the University of Kentucky and was trained in quality management
techniques by Hospital Corporation of America (HCA) and the
Center for Quality of Management.
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Chip Williamson, Consultant
Chip Williamson is the most recent addition to the Pathway
Guidance team. An architect by trade as well as an operational
leader and experienced business owner, Chip knows how to make
strategy actionable. As a former executive in the highly competitive
retail design industry, Chip recognizes the important of planning
and being ahead of the curve. Teaching others from his practical
experience has become his passion. His facilitation of the best
strategy tools available is a natural complement to mid size companies
seeking to gain a competitive edge.
Chip’s expertise is guiding clients through Strategy
mapping, balanced scorecards and cascading exercises. Working
with a variety of for-profit and non-profit organizations, Chip’s
creative and collaborative facilitation style is proven effective,
resulting in focus, clear priorities and detailed planning to
align actions to achieve success.
Chip continues to practice architecture, is NCARB certified,
holds registrations in six states and is a graduate of the highly
acclaimed College of Design, Art, Architecture and Planning
at the University of Cincinnati. He is also a noted public speaker
and enjoys spending time influencing young people as a High
School youth minister. |
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Lisa Prescott, Manager, Client Support
Lisa Prescott is an expert in Internet applications, online
communities and training. Lisa has been an integral part of our
client support team since the launch of our proprietary Starway
performance management system in 2003. Lisa supports Starway users
with functionality training and software upgrades to ensure our
clients are effective in their quest to tie performance to strategic
goals. Lisa is also our Devine Inventory administrator, preparing
data tables and comprehensive reports which assist senior leadership
teams progress through the strategic planning process.
Prior to Pathway Guidance, Lisa worked for both America Online
and Time Warner New Media managing their online communities,
including message boards, chat rooms, contests, promotions,
etc. With competing ad dollars, Lisa’s job was to figure
out what would draw people to this particular community and
what would make them stay and participate. She knows how to
appeal to different audiences by gathering customer input through
online focus groups and user contributions. She created a training
program and materials for staff and ensured the correct people
were in position to help the communities thrive.
Lisa’s customer orientation serves her well in supporting
the Devine Inventory and our Starway users. She not only helps
our clients with training or technical questions she is also
the primary liaison with our software development team for timely
resolution of technical issues and prioritizing future enhancements
based on customer feedback. Lisa is only a phone call away! |
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